FAQs

No. Most people are sealing confidently within minutes. We walk you through it during your demo and stay available by phone afterwards.

Manual seamers suit low volumes, markets and pop-ups. Semi-automatic models suit a busy café or bubble tea shop. Fully automatic is for production runs. Tell us your daily cup count and we'll point you to the right one.

Yes — we support what we sell, with spare parts and servicing handled by our Melbourne team.

[[CONFIRM: warranty period and what it covers]]. This is in addition to your rights under the Australian Consumer Law, which cannot be excluded.

[[CONFIRM: confirm which machines and cans are rated for hot fill and for carbonated beverages — this materially affects safety and product suitability.]]

PET cans in 200ml, 330ml slim, 355ml, 400ml, 500ml and 700ml, with matching aluminium lids in standard and slim diameters.

Yes. We supply blank cans for your own labels, and printed cans for larger runs. Send us an enquiry for artwork specifications and minimum order quantities.

Our PET cans and aluminium lids are both recyclable through standard kerbside recycling. See our eco-friendly range for compostable alternatives.

[[CONFIRM: do not publish a shelf-life figure without testing. Shelf life depends on the beverage, fill temperature, pasteurisation and cold-chain storage — this should be validated by the customer's own food-safety process.]]

Yes, we ship nationwide from our Keysborough warehouse. See our Shipping & Delivery page for times and rates.

[[CONFIRM: is local pickup offered from Keysborough, and what are the collection hours and process?]]

[[CONFIRM: freight rates, free-shipping threshold if any, and bulky-goods surcharges.]] Machines ship as bulky freight and are quoted separately.

Yes, within our returns window and subject to condition. Full details are on our Returns & Refunds page.

We do. Submit a wholesale enquiry with your expected monthly volumes and we'll send a tailored price list.

[[CONFIRM: minimum order quantities by product category.]]

[[CONFIRM: sample policy — free, paid, or credited against first order?]]

[[CONFIRM: are trade accounts with payment terms available, and what is the approval process?]]